Return Policy

Zootzi offers a 14 day money back guarantee for all purchases. A refund ticket must be submitted to our customer care team, and upon approval, all orders must be shipped back to Zootzi, with return shipping payed by the customer.

If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Zootzi will cover related costs to deliver a replacement.