ZOOTZI partners with global merchants and artisans in order to provide you the latest cutting edge products with the best prices. This means that your order is shipped from places such as Thailand, Tibet, China, India, etc.
Because we ship directly from our partners, both North American and International deliveries take approximately one to three weeks via Standard Rate, and four to six weeks via FREE Shipping. Please do not panic if it does not show up immediately, rest assured your shipment is on it's way :)
Kindly note that delivery times will vary during holidays or limited edition launches.
We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges incurred.